Hello Allan.
Thank you for contacting AVG.
Upon checking I see your case was already escalated to the senior team.
They are checking on your concern and get back to you via email as soon as possible.
Thank you.
Hello,
I placed a purchase for AVG Tuneup of my Internet Security interface. No confirmation received.
Costumer Care want a screenshot to escalate to whatever that is.
I am not going to provide a screenshot of my online secure banking environment, since my bank advice against. Still i submitted a downloaded exact copy of the transaction details of my bank.
No response.
I will take my losses.
However as i can't trust future purchase, after more than a decade i will never purchase AVG products again.
Hello Allan.
Thank you for contacting AVG.
Upon checking I see your case was already escalated to the senior team.
They are checking on your concern and get back to you via email as soon as possible.
Thank you.
Hello Allan,
Thank you for replying.
I apologize for the trouble caused.
Upon checking, your case has been escalated and still under investigation.
We require your patience. They will get back to you shortly.
We will certainly help you out.
Thank you and keep us updated.