No confirmation or activation after payment in TuneUp Windows App

AVG Subscription
3

Hello Levi, 

Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are not receiving AVG Tuneup product after paid for it. We will check and help you to resolve it.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.

1

After paying in the Windows App of AVG TuneUp the app suddenly showed an error but the money has been payed to Digital River. Unfortunately the payment is nowhere to be seen in the AVG systems.

In my mailbox is no confirmation and no activation. how do we solve this?

2

Hello Levi, 

Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are not receiving AVG Tuneup product after paid for it. We will check and help you to resolve it.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.