No email received with codes

AVG Protection
1

Good afternoon,
I bought a new licence at 26-05-2020, but i had no email with the code to activate.
My product is DRWP7984294463  kenmerk 11500012233773668 26-05-2020 09:07
I payed to NL44DEUT0496286323 Worldline Digital Driver GMBH

best recards
Patricia van Verk
verk180@planet.nl

5

Hi Patricia,

We've checked and we can see that you've contacted us via Social media. We've replied to your private message.
We request you to keep up the conversation via a single forum for quick and better assistance.
Thank you for understanding.

2

Hi Patricia,

We've checked and we can see that you've contacted us via Social media. We've replied to your private message.
We request you to keep up the conversation via a single forum for quick and better assistance.
Thank you for understanding.

3

Hi Patricia.
We have located this payment order and found it was registered under a wrong email address.
We have replied to your private message on Faceboojk containiing more details. Please check your inbox and respond there to speed up resolution.

4

I understand, but it's very dificult to get a solution.