Hello Lex,
I apologize for the inconvenience caused. This error code will occur if there are left over traces of AVG is found in your PC. Please follow below instructions to remove AVG traces from your PC:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5. To run AVG remover tool please follow this link: http://avgread.me/1DEtNP0 .
I also see that your Norman product hasn't got upgraded to AVG in our end. Hence there are no active products in your PC. I have sent an email requesting your Norman product name, license number and expiry date. Please reply back to that email with required details and we will help you upgrading to AVG pro version.
Thank you.
L.S.
I migrated from Norman Security Suite to AVG yesterday and my W10 PC has lost internet connection since then. Repairing and removing AVG does not solve the problem. Even running AVG_Remover and AVG_ResetAccess does not help.
When trying to re-install AVG Internet Security I get an unexpected error : oXc007271d after which the installation stops.
Any help would be welcome as I cannot access the internet anymore …
Regards
Hallo Bala,
I tried those also with simular results. I decided to use the Windows10 repair functionality and that solved the connectivity issues on both PC's having this issue, but had to re-install some of my applications as a result… Anyway, it is all working again now. Thanks for your support.
Regards,
Lex
Hallo Bala,
I tried those also with simular results. I decided to use the Windows10 repair functionality and that solved the connectivity issues on both PC's having this issue, but had to re-install some of my applications as a result… Anyway, it is all working again now. Thanks for your support.
Regards,
Lex
Hallo Abirami,
I executes the above steps, but is does not solve the issue. I assume that the problems are cause by traces of Norman Security Suite and not by traces of AVG. When this happened in the past, Norman had a process to follow (and supporting tools) to solve this, but they are no longer on-line. Are they still somewhere available to see if they help?
Regards,
Lex
Hello Lex,
I apologize for the inconvenience caused. This error code will occur if there are left over traces of AVG is found in your PC. Please follow below instructions to remove AVG traces from your PC:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5. To run AVG remover tool please follow this link: http://avgread.me/1DEtNP0 .
I also see that your Norman product hasn't got upgraded to AVG in our end. Hence there are no active products in your PC. I have sent an email requesting your Norman product name, license number and expiry date. Please reply back to that email with required details and we will help you upgrading to AVG pro version.
Thank you.