No internet access

Hi there,

Today I upgrade my os from windows7 to windows 10. Installation was success. Already in this system there was AVG antivirus 2014 installed. The Internet was working fine and wireless network was also working. 

Then I updated the antivirus with AVG pro the latest one and while installation it showed installation error msg. Then I uninstalled AVG antivirus pro and 2014 both versions. After restarting the laptop, the wireless network is working fine. It is showing the status connected. But internet is not working.

Other laptop and phone are able to access the network with same wireless network.

Kindly assist me resolving this issue. Let us know if any more details are required.


Thanks and regards,
Gopi Krishna T

Hello Gopi,
We understand how something like this can really try your patience.
We request you to disable AVG and check whether your internet works fine in your pc, so that we can assist you better. To temporally disable AVG have a look at the following article http://avgclick.me/TempDisableAVG .
Please feel free to contact us for any further assistance. Thank you.

Hello Gopi,
We understand how something like this can really try your patience.
We request you to disable AVG and check whether your internet works fine in your pc, so that we can assist you better. To temporally disable AVG have a look at the following article http://avgclick.me/TempDisableAVG .
Please feel free to contact us for any further assistance. Thank you.