No internet protection

Hello Simone,

Can you send us the screenshot of the error message?

my computer is not protected since this morning 08thJanuary2019
it tells me:
Internet security - You are NOT protected
another message
UI failed to load -…
Please help! Thank you

Simone, this issue might have caused due to an incorrect update from AVG.

If the issue occurs again, we request you to remove AVG from the control panel and click on this link https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the latest version.

If you face any difficulties, please let us know and we will assist you further.

Hello Santhosh, I figures it out and was able to login.
The screen shots were sent and the AVG internet security is back on.
What was the problem? Thank you