No license number not registration at all

Hello Ismael,
Thank you for reaching out to us here. Please be informed that AVG Ultimate does not require a license number for activation, as it is activated using your AVG My Account that was created during your purchase. I see that you have an active AVG MyAccount created with your registered email address. Do you receive any error message when you try to login as admin?

Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.

If the issue persist, please uninstall AVG ( http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG ) and re install it.

To install AVG Ultimate: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate .

Hello Ismael,
Thank you for reaching out to us here. Please be informed that AVG Ultimate does not require a license number for activation, as it is activated using your AVG My Account that was created during your purchase. I see that you have an active AVG MyAccount created with your registered email address. Do you receive any error message when you try to login as admin?

Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.

If the issue persist, please uninstall AVG ( http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG ) and re install it.

To install AVG Ultimate: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate .

Hello
Last June I paid my anual ultimate subscription however I have not recieved my licensed number and therfore I havent been able to download my AVG protection. I´ve been working with a trial version which has just ended and when I try to activate my ultimate version with your instructions, no possibility to connect and run as administrator and therfore to creat my AVG Account. 
My invoice number is 3702014093.
I need some help please.