No link to get the lizence

Hello Rottmann,
We regret for the inconvenience. We have sent you an email requesting necessary details to locate your account. Please reply back to the same email so that we could assist you better.
Thank you.

Ref. 04469310
I have paid the bill by pay pal.
I got no link with your email as said.
Please do your job.
Or I will withdraw the money.
Regards,
Rottmann

Hello Rottmann,
We regret for the inconvenience. We have sent you an email requesting necessary details to locate your account. Please reply back to the same email so that we could assist you better.
Thank you.