No longer subscription AVG ultimate

Hello Henri,
We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
Thank you.

hello,

 

I have at my AVG Account no longer stand subscription AVG Ultimate,

when I entered into a subscription for one year from date 30-12-2016

Order number 702-0377961

Here I found out when my phone was put back on the pro version to

the free version.

Wild activate it, then return to my AVG Account but suddenly had no

Subscribe to AVG Utimate be more!

What is going on ?

 

Thanks for your comment.

 

Sincerely

Henri lieshout.

Hello,
In my AVG account is no longer activation link to convert the free version to the pro version.
my subscription number 702-0377961
Kind regards
Henri lieshout.

Henri, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Other posting (https://support.avg.com/answers?id=906b0000000DcWQAA0).
AVG Guru

Hello Henri,
We regret for the inconvenience caused. At present you can't activate your product through AVG My Account. In this case, we would request you to remove previously installed AVG program traces from your system using AVG Remover tool and then try to reinstall AVG Ultimate.
Note:If you have installed any other Antivirus  programs like AVAST, NORTON, MCAFEE or KASPERSKY, Please uninstall it first to avoid conflicts when installing AVG.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
2) Run the downloaded file and follow the onscreen instructions.