I do not have the pc that AVG was used as protection, but you have taken the next years payment out from my bank account. I want to cancel my protection
John,
We understand your concern, we apologize for the difficulties. Not to worry, we will certainly help you with it.
Please visit https://support.avg.com/RefundForm and fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email. Thank you!