Do you mean that you have already tried installing AVG again and you get some error message? If yes please provide the exact error message that you receive.
Do you mean that you have already tried installing AVG again and you get some error message? If yes please provide the exact error message that you receive.
The problem is I already unistalled the AVG Protection Pro. I thought by deleting the AVG, I can eleminate that proble. Unfortunately, the problem persists. Without connecting to the network, I cannot re-install the AVG. Is any way to check the Firewall and re-install my AVG software?
After installing AVG Protection Pro 2015, I cannot connect to internet using Chrome or Firefox. The control panel indicates that I can connect to internet but access is blocked. Firewall does allow Chrome and Firefox.
Hello Felix. Please have a look at http://avgread.me/1PcxDs2 to uninstall AVG completely from your PC and have a look at http://avgclick.me/1JpamCM . And once you install AVG Protection successfully, please follow the steps provided by Bala in his first post. Thank you.
Hello Felix. I apologize for the inconvenience caused and I understand your situation. Please note that to install AVG Protection Pro, you need the device connected to internet. I would request you to restore your PC to an earlier state where it was working fine as described in this article http://bit.ly/1ljkL5X . Thank you.
The problem is I already unistalled the AVG Protection Pro. I thought by deleting the AVG, I can eleminate that proble. Unfortunately, the problem persists. Without connecting to the network, I cannot re-install the AVG. Is any way to check the Firewall and re-install my AVG software?
Hello Felix. Sorry to hear that. I would request you to check the Firewall mode of your AVG Protection. I would request you to follow the below mentioned instructions:
1) Open the AVG Zen
2) Click on Protection component
3) You will get another window opened up and you can find the AVG Internet Security in the top left corner of it.
4) Please click on the Firewall component
5) Next to the Firewall Mode item, click Change.
6) Please select only the "Automatic" mode from there.
7) Click OK.
If it is already in automatic mode please do let us know. Thank you.
I cannot re-install the AVG since I couldn't connect to my home network from my laptop PC. Therefore, I couldn't follow the suggestion you have to change the firewall mode on AVG.
The question I have why the firewall setup by AVG still exists even I have un-installed the AVG? Please help me the following:
1. How do I re-install the AVG Pro without the network connection?
2. Without AVG PRO, how can I cange the Firewall mode you have suggested?
Thanks in advance.
No. My internet connection is still not woring at all. I am so frustrated that I cannot use my Dell laptop for the entire week. I changed the firewall setting to alllow Firefox and Chrome and even un-install the AVG, it is stii not working at all. Frankly, I am very dissapointd to purchase and install the AVG. I may have to purchase another laptop.
The link your tech support provided cannot be used to re-install the AVG Pro.