Thanks I'm on it!
Thanks for answering! I can drag and move the installation window. I am running Windows XP Pro 32 bit. I have included a screenshot of the installation window. I managed to force an install by using the tab key, but when the windows that pop up offering upgrades and tune-ups appear, they cannot be closed by any means. I uninstalled AVG, and tried a different Antivirus product. Can I say "Yuck" in this forum? AVG is so much better! I hope this helps you help me! Having some issues uploading a screenshot. I will try with another post.
Hello Balazs.
Could you please let us know which windows operating system are you running on your PC?
Hi guys! I am trying to install AVG, but the install dialog box shows no "Next" button to continue the install. It is as if the edges of the screen have been cropped away. No amount of figgling has corrected this, including changing my screen resolution. Anyone else with this problem?
Thank for the answers. My installation failed about two weeks ago, but new installation was succesful just now, so my problem solved.
Balazs, You can post your screenshot in this topic. Click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Thank you for the information.
Do you have the other part of AVG window on your other monitor?
Since you are using the dual monitors, I raised this question.
Thanks I'm on it!
Okay, Dan but please do install the AVG program again so that it will be easy for our level two technical team to assist.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with solution:
Click this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Accept to confirm the license agreement, and then click Continue.
Once the screen Output created is shown, fill in any additional details, or click Attach if you want to attach any additional files, such as screenshots.
Click Send, fill in your email address, and then click Send again.
We will analyze the received files and provide you with further information.
Once the files are sent, it will be analyzed by our level two technical team and they will communicate to you only via email.
Please check for the email on spam or junk folders if it is not present in the inbox.
I have the same problem. I don't see the solution.
Windows 7 Pro 32 bit
Hello Balazs.
Could you please let us know which windows operating system are you running on your PC?
Hello Dan,
Sorry for the inconvenience caused.
Were you able to drag and move the AVG installation window?
May I know the operating system that is installed on your PC?
Could you please provide us with the screenshot of the screen so that we can assist you better?
To take a screenshot please follow the instructions mentioned in this link: http://avgclick.me/getscreenshot .
Attach the image to this thread and do let us know.