Hello Olaf,
We will check and help you to resolve it. Could you please share us the screenshot of the Firefox page which shows password not protected?
Also, please confirm the operating system installed in your device.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
My password is red (not protected) in Firefox, although I have set up a master password in Firefox
Share a screenshot is not possible
You can click on 'Answer' in your topic & then select mountain symbol (image icon) to browse & upload the image here.
Upon checking the above provided link, we see that it works fine at our end. You can try visiting the link in a different browser or try this alternate article that has the steps to take screenshot : https://tinyurl.com/yy4j568p
If issue persists, let us know. We'll send you an email to attach the screenshot.
Upon checking the above provided link, we see that it works fine at our end. You can try visiting the link in a different browser or try this alternate article that has the steps to take screenshot : https://tinyurl.com/yy4j568p
If issue persists, let us know. We'll send you an email to attach the screenshot.
First your info page doesn't work, then I can't find an email address to send the sceen shots to. This is anti-support