No product code

Hello Ann,
We understand how something like this can really try your patience.
Upon carefully reviewing your account, we see that you have purchased AVG Performance multidevice (2 years subscription). Please be informed that it comes under AVG Zen product. AVG Zen has both AVG Protection and AVG Performance built in it. Since you have purchased AVG Performance it will be installed as paid version and AVG Protection will be installed as trial version, once the trial expires for AVG Protection you need to purchase it.

I have purchased AVG pro and it says there is no product code yet in order to register and start it I have to enter it.
Hello Ann,
We understand how something like this can really try your patience.
Upon carefully reviewing your account, we see that you have purchased AVG Performance multidevice (2 years subscription). Please be informed that it comes under AVG Zen product. AVG Zen has both AVG Protection and AVG Performance built in it. Since you have purchased AVG Performance it will be installed as paid version and AVG Protection will be installed as trial version, once the trial expires for AVG Protection you need to purchase it.
To install AVG Performance in your pc please click on the following link http://files-download.avg.com/inst/mp/AVG_Performance_803.exe download and install the file. To activate it AVG Myaccount is required http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.