I want to cancel my subscription but it is literally impossible, the instructions given are false and in no place does the option to CANCEL SUBSCRIPTION appear as shown in the instructions. Nor does the option to REQUEST A REFUND appear, since I have been charged a subscription 14 days before the corresponding date and now I can not cancel it although I am within the deadline because in the instructions they tell you how to do it, but you follow LINK and They do not take you anywhere you get that option. This is a fraud
Hello Celestino,
We are extremely sorry to keep you informed we are inbound to our 30 days refund policy. We kindly request you to have a look at this article http://support.avg.com/SupportArticleView?urlname=What-is-AVG-refund-policy to know more about the refund policy.
Thank you.