No purchase history

Hi Cheryl,

I haven't found any license registered under your e-mail address. Could you please send me order ID or proof of purchase to check our records?

Thanks

I sent the serial number and activation code to you. Also my other email address.

In my account it says no purchase history even though I bought and registered AVG Protection. Now  I get a message saying my internet security is a pirated version.

I sent the serial number and activation code to you. Also my other email address.

Hi Cheryl,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

Hi Cheryl,

I haven't found any license registered under your e-mail address. Could you please send me order ID or proof of purchase to check our records?

Thanks