Nils, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Win XP is compatible with AVG but you must be using Service Pack SP3.
AVG Guru
Hello Nils,
Thank you for contacting us with your concerns. Could you let us know which version of Windows OS and CPU you are using?
Hi!
If you don't support XP anymore, I expect to get my money bakc.
Regards Nils
Hi!
I've just renewed my AVG-protection. But i haven't got any e-mails or reciept from you.
When I tryed to down load the installation-meny I got this message: Error 0xc007001d.
What is wrong here?
Hello Nils,
Thank you for replying us back and we regret for the inconvenience you are facing with installing the AVG program. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to uninstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Hello Nils,
Could you please let us know the exact service pack of Windows XP installed on your PC? You could find the details by clicking on the Start, right-click My Computer, and then click Properties.
If you are receiving any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Hello!
I begin to be very tired of this problems. I've just removed the former AVG from my coputer og tried to reinstall. I think I've tried at least 5 times now. All the times I get error code 0xc00700d.
Another problem: It seems like the screenshot doesn't work om my computer.
Now, I have no firewall and viruscontrol at all. I soon think I have to try another securityprogram.
Regards Nils
We appreciate your efforts and patience, Nils.
We have sent you the email instructions to get our additional support in resolving the issue.
Please check for the email on spam, junk and inbox folders.
Hello again!
I've got "the papers" and reciept in the mailbox. So this is ok now.
But I'm still not able to install the new program. The former installation is still working.
My OS-system is XP. Can that be the problem?
Regards Nils