No response on payment

Hello Bert,

We regret for the inconvenience.

I see from your record that you have bought AVG Breachguard under a misspelled email address. That is the reason why you haven't received any email nor able to see the product on your account.

I have escalated your request to the concerned team, they will merge the subscription to your correct email address and send you an email with the activation link.

On October 28th I subscribed for Breachguard and paid for this product by creditcard. My bank confirmed the transaction. Up till now I didn't receive an email with activation code, so I can't install the product, that is also not to find in My Account. I am searching for an emailaddres or a telephone no. to contact AVG in my own words about his problem, but I can't find it. Automatic answers only tell me: I don't understand your problem!
Can anybody help me ?

Hello Bert,

We regret for the inconvenience.

I see from your record that you have bought AVG Breachguard under a misspelled email address. That is the reason why you haven't received any email nor able to see the product on your account.

I have escalated your request to the concerned team, they will merge the subscription to your correct email address and send you an email with the activation link.