No response on refund request

Hello Louis, 

Thank you for reaching AVG support channel. We are sorry for not getting reply for your refund request. Due to technical issue, we are unable to respond to the email request. We will check and help you to resolve the issue right away. 

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.

I have submitted a request, case number 22041712, to ask for refund on my subscription on Sep 16, 2024 but there is no response until Sep 19, 2024. Could you look into it and get back to me? thanks

Hello Louis, 

Thank you for reaching AVG support channel. We are sorry for not getting reply for your refund request. Due to technical issue, we are unable to respond to the email request. We will check and help you to resolve the issue right away. 

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.