No sound after an update

Hello Cathy,
Thank you for contacting AVG Community Support.
We are really sorry to know that you've lost the sound after update.
Please accept our sincere apologize for the inconvenience caused. This isn't the experience we wanted you to have had.
We'd request you to restore the driver you had updated, to their previous versions as mentioned in this article, restart your computer once & check if the issue persists.
If the issue still persists, please write back to us. We'll check & offer you appropriate assistance.
Keep us updated.

computer did an update last night now we don't have any sound, showing when you open the speaker Dell Nvidia, we don't use those we have plug and play creative speakers, can't even find them in the system please help I have looked everywhere.

Hello Cathy,
Thank you for contacting AVG Community Support.
We are really sorry to know that you've lost the sound after update.
Please accept our sincere apologize for the inconvenience caused. This isn't the experience we wanted you to have had.
We'd request you to restore the driver you had updated, to their previous versions as mentioned in this article, restart your computer once & check if the issue persists.
If the issue still persists, please write back to us. We'll check & offer you appropriate assistance.
Keep us updated.