Hello Jan,
Sorry to hear about that. We request you to run repair installation ( avgclick.me/RepairAVG ) of your AVG and check if your issue is resolved. Thank you.
My Toshiba laptop is running Windows 7 Home & Student Edition and AVG Internet Security (paid until 2017); it shows "Protection is up-to-date, last update 2/23/2016, 2:07am". The PC has been online, working normally and reliably connected to the Internet during the past ten days. Clicking on the Protection button to run a manual update gets to 50%, then 60% complete, then returns to the same old Last Update date+time shown above. Scans and updates are scheduled to run every night, and have been doing so normally, but the Last Update date+time has not changed since Feb.23rd 2016.
Please explain how to fix this, because AVG normally updates at least every day? I have paid for full protection and want regular updates to maintain security online; thanks!
Hello Jan,
Sorry to hear about that. We request you to run repair installation ( avgclick.me/RepairAVG ) of your AVG and check if your issue is resolved. Thank you.
Jan,
Pleased to see that you appear to be now sorted.
Please feel free to get back to us for any issues with AVG.
Thanks for returning to the Community & posting.
Thank you, Avinash, for your helpful response. I ran RepairAVG as suggested on the referenced web page, which took about 15 minutes and a computer restart. After restart, the repaired AVG took about 15 more minutes to download and install the latest definitions (today, March 4th, 2016). Things seem to working correctly now, so I will continue to monitor scheduled updates and scans for correct operation. I appreciate your assistance!