No web page connection

AVG Protection
8

Hi Pamela.
Do you think an AVG product is causing this?
Did you verify with other web browser? I see that you have active subscriptions for AVG AntiTrack and AVG Secure VPN.
Please turn off AVG Secure VPN connection and verify the issue.

9

Hello Avinash,
This did the trick, thanks,but I thought vpn was to keep my transactions safe so if I can't get into a website to buy with vpn off how will private info be safe ? I don't know about technology.

1

I am unable to connect to several web sites or other web pages including my avg account. I get a message 'can't connect securely to this page ' I have avg Ultimate .

2

Thanks seems ok at moment having done this.

3

Sorry not got back sooner.Avg secure VPN works fine with AVG Internet security enabled.

4

Glad to know that you are able to access without any interruptions, Pamela.

If you have any issues, feel free to reach us.

6

Hello Avinash,
This did the trick, thanks,but I thought vpn was to keep my transactions safe so if I can't get into a website to buy with vpn off how will private info be safe ? I don't know about technology.

5

Hi Pamela.
Do you think an AVG product is causing this?
Did you verify with other web browser? I see that you have active subscriptions for AVG AntiTrack and AVG Secure VPN.
Please turn off AVG Secure VPN connection and verify the issue.

7

AVG Secure VPN will not block you from accessing websites, Pamela
To know more about the AVG Secure VPn, click on the below link :
https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN
We need to check the reason for this issue.
Kindly disable the AVG temporarily using the below link and access the same websites when the VPN is turned ON.
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus