Non-authorized payment

Hello Laura,

I will certainly check this for you.

You have been charged for the automatic renewal of AVG Internet Security Unlimited.

This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

Please let us know if you wish to have refund for this recent renewal. So, we will escalate your request to the refund team.

I was on the free trial period of AVG. At the end of it AVG renewed it without my authorization. Is there anything I could do to cancel the process?

Hello Laura,

I will certainly check this for you.

You have been charged for the automatic renewal of AVG Internet Security Unlimited.

This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.

Please let us know if you wish to have refund for this recent renewal. So, we will escalate your request to the refund team.