Hello John,
Thank you for choosing AVG. I am sorry to hear you are experiencing issues to install paid version of AVG. Upon checking your account details, I see that you have purchased for AVG Internet Security - Unlimited (2 years subscription) and AVG TuneUp - Unlimited (1 year subscription). You seem to have purchased the single computer licenses for AVG Internet Security and AVG PC TuneUp recently but these features are already included in the Unlimited version of programs you already purchased.
I suggest you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to get detailed information about AVG subscriptions you paid for and configure AVG on your PC.
I have just tried to down load my renewal of AVG Internet Security but I get the message that it is noy compatible with the version that I have I have at the moment
Hello John,
Thank you for choosing AVG. I am sorry to hear you are experiencing issues to install paid version of AVG. Upon checking your account details, I see that you have purchased for AVG Internet Security - Unlimited (2 years subscription) and AVG TuneUp - Unlimited (1 year subscription). You seem to have purchased the single computer licenses for AVG Internet Security and AVG PC TuneUp recently but these features are already included in the Unlimited version of programs you already purchased.
I suggest you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to get detailed information about AVG subscriptions you paid for and configure AVG on your PC.