Non existent account

Yes please cancel it as we have no further need for the product Thank you

Hello Mark,
We’d love to help. From your account, I see that you have an active AVG Anti-Virus subscription, expires on 2018.6.23, which is why you're receiving renewal notification.
Please let me know if you want to cancel the automatic renewal/unsubscribe it.
Best regards,
Alok.

I keep getting email reminders about a product subscription. When I try to log in to cancel the subscription as it is no longer required you tell me I don’t have an account with the relevant email address. I f that’s so how are you able to contact me in the first place making demands for money

Yes please cancel it as we have no further need for the product Thank you