Non-functioning backup

Mac products
3

Jan, Otherwise if that doesn't help… Mac OS support… Please click on the following link (http://avgclick.me/AVGtechnical) and choose Yes for the Question "Are you currently using any paid/trial AVG products?" inspite of using the Free version and fill out your details, select as Mac OS then the name of AVG Program that you installed in your device and in description please completely explain about your issue and finally click on the 'Start Chat' option. You will start a live, online chat with one of the AVG agents. 
AVG Guru

6

Hello Jan,
We regret for the inconvenience. We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac to uninstall the AVG program. Once done please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac to reinstall the AVG program and check whether it resolves the issue. 
Please feel free to contact us for further assistance.
Thank you.

1

Hi every one,

I have just installed AVG on my MacBook Pro. When I try to run Time Machine to back up to an external hard drive the back up never starts. I've tried to switch off AVG but it doesn't help. Any suggestions?

2

Hi,

A follow-up question: Are you actually suggesting that I uninstall and reinstall AVG once a day, in order to be able to do my backup, or what?

Best,

Jan N

4

Hello Jan,
We certainly do understand your concern. Just for a confirmation whether the AVG program has caused the issue we have requested you to reinstall the AVG program.
Thank you for your understanding.

5

Hello Jan,
We regret for the inconvenience. We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG-AntiVirus-for-Mac to uninstall the AVG program. Once done please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-AntiVirus-for-Mac to reinstall the AVG program and check whether it resolves the issue. 
Please feel free to contact us for further assistance.
Thank you.