Hello Silvie,
It might be a false positive, we will check and get back to you. Provide us your AVG version and Mac version ( http://https//support.apple.com/en-us/HT201260 ) along with the screenshot ( https://support.apple.com/en-us/HT201361 ) of that threat detection.
We need screenshot with full detection path. Click on "See Details" at the bottom right of that popup to view its full path.
Hello, I've just installed the latest AVG update (automatically) on our 2 Macs and now there are non-stop pop-ups. File shield alert keeps detecting the same threat over and over again. Can you please help me out? Many thanks in advance!
Hmmm, I'm not sure if you can see the uploaded images? The first is the File Shield message that keeps popping up, the second image contains the AVG details.
Silvie, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
FYI: I've submitted the file as a false positive on False Positive File Form (your colleague in Facebook Messenger Chat recommended me to do so).
Hello Silvie,
It might be a false positive, we will check and get back to you. Provide us your AVG version and Mac version ( http://https//support.apple.com/en-us/HT201260 ) along with the screenshot ( https://support.apple.com/en-us/HT201361 ) of that threat detection.
We need screenshot with full detection path. Click on "See Details" at the bottom right of that popup to view its full path.
Thank you so much.
We will analyse the file and we will get back to you as soon as possible with the resolution for it.
Your patience is much appreciated in this matter.