None registered payment

Hello Paul,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

we paid on 31/10/2022  it still shows as no payments so we cannot download the aps. the help is more or less useless. tell me it is fixed

Hello Paul,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.