None restart after updated

Hi Bryan,

We're sorry for the inconvenience caused.
It looks like one of the driver updates is causing the issue and the reason should be due to compatibility.
To analyze further, we have sent you an email and asked for few details.
Thank you.

Hi Bryan,

We're sorry for the inconvenience caused.
It looks like one of the driver updates is causing the issue and the reason should be due to compatibility.
To analyze further, we have sent you an email and asked for few details.
Thank you.

Yesterday morning my HP desktop was working well. A avg message popped up 13 drivers were out of date. Using my paid for avg driver updater pressed update. Got message all updated re start required.
Machine locked up on restart and no system restore point available ???.
Full format and re load software required today with on board HP fix. Loaded avg and office first. Loaded first 3 of driver updates and crashed out again. Day wasted - confused ???