Norton Family Protection and AVG

Viruses & Threats
3

Hello Lisa,
We regret to hear about the inconvenience caused. Please add the Norton Family Protection to the exceptions using the following link : http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields
This would fix the issue. Please, feel free to let us know if you require any further assistance. Thank you.

1

Now that I've installed AVG, my Norton Family Protection does not work properly.  It will not monitor my kids' computer time and end their sessions.  I think AVG has flagged this program as a potential threat.  How do make an exception?

2

Hello Lisa,
We regret to hear about the inconvenience caused. Please add the Norton Family Protection to the exceptions using the following link : http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields
This would fix the issue. Please, feel free to let us know if you require any further assistance. Thank you.