Not able to detect LOCAL file path

AVG Protection
10

I'm having the same issue.  What was the resolution???

3

Please accept our apologies, Duncan.

We've sent you an email. Please share us the screenshot(s) as a reply to that email.
Thank you for understanding.

11

I'm having the same issue. My computer shut down by itself last night and when I turned it on this morning,  I get this notice overlaid on my AVG Internet Security panel: "Not able to detect local file path, please contact to support."  Notice the "contact to support".  Is that something significant?

8

Hi, Duncan

We will help you in this.
Could you share us the screenshot of that message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

12

Hello Becky, 

We will check and help you to resolve it. Please write back to us through your own separate post. So, we can check your account and help you further with it.

1

AVG Security
After a reboot, I get this notice overlaid on my AVG Internet Security panel:

"Not able to detect LOCAL file path"
Any idea what causes that?

2

I'm having the same issue.  What was the resolution???

6

Hi, Duncan

We will help you in this.
Could you share us the screenshot of that message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

4

Love to do that but the 'insert image' dialog after clicking on the 'mountain' [image] icon is greyed out!!!

9

Love to do that but the 'insert image' dialog after clicking on the 'mountain' [image] icon is greyed out!!!

5

Hello Joan. 
Could you confirm the version of Windows operating system installed on your PC and if you are a paid user of AVG AntiTrack?

7

I'm having the same issue. My computer shut down by itself last night and when I turned it on this morning,  I get this notice overlaid on my AVG Internet Security panel: "Not able to detect local file path, please contact to support."  Notice the "contact to support".  Is that something significant?