Hello Michele,
We regret for the inconvenience you are facing with installing the AVG program. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
AVG Protection was not able to update, so I tried to reinstall it from the version on the AVG website.
My first try, I got the error message: 0xe001d026
I rebooted my computer and tried to unstall it. Now the error message is 0xc0070782.
I am on Windows 10 Home, v1607, build 14393.576.
Michèle D.
Michele, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Michele,
We regret for the inconvenience you are facing with installing the AVG program. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.