Hi Jesus,
We'd be glad to clarify this for you.
AVG Cleaner doesn't require your account credentials to do its action as it is available only as a free version.
We've already reported this issue with our senior team and will be rectified soon.
Thank you.
I just purchased the AVG product on 01-28-2019 , its installed and I'm able to log on to AVG account but I'm not able to run AVG cleaner on Mac, it keeps telling me my email and password do not match, i have reset my password 4 times and keep having same issue.
I pay attention to key in my correct email and password.
Hi Jesus,
We'd be glad to clarify this for you.
AVG Cleaner doesn't require your account credentials to do its action as it is available only as a free version.
We've already reported this issue with our senior team and will be rectified soon.
Thank you.