Not able to login to bank account when vpn is turned on

AVG VPN
1

What do I need to do to allow logging in to my bank account when vpn is on.

5

Hi Gordon,

We're glad to look into this & help you.
Initially, please let us know what happens exactly while attempting to access your online banking site, when connected to internet through Secure VPN.
Do you receive any error message? If so, share us the screenshot of it.
Also, clarify whether the site is blocked in a specific browser or irrespective of browsers. Meanwhile, please try connecting to different servers (location) in Secure VPN to check, if it helps.

6

Thank you for writing back to us, Gordon.
We are really sorry for the inconvenience caused to you.
We have sent you an email asking you to connect with our AVG free remote technician and please reply to that email for further assistance.
Thank you.

2

Thank you for writing back to us, Gordon.
We are really sorry for the inconvenience caused to you.
We have sent you an email asking you to connect with our AVG free remote technician and please reply to that email for further assistance.
Thank you.

3

Get the following error when attempting to log in to my bank app.
Forbidden - ID: e823b798875a02e436aa377bd4ec4114
Changed to Dallas server and the following occurs
Forbidden - ID: 5e64a316044d7f8ffc7527715bd29882

4

Hi Gordon,

We're glad to look into this & help you.
Initially, please let us know what happens exactly while attempting to access your online banking site, when connected to internet through Secure VPN.
Do you receive any error message? If so, share us the screenshot of it.
Also, clarify whether the site is blocked in a specific browser or irrespective of browsers. Meanwhile, please try connecting to different servers (location) in Secure VPN to check, if it helps.