Not activated the renewal of any license or any other new

My credit card provider me cashed € 63.99 in 16/09- with date value 26/09 as AVG AVG * GBR but I do not activated the renewal of any license or any other new. But worse still, not received any license or your notification of purchasing any product. What will? Only AVG has the data of my credit card. Be fraud?
(I am
Portuguese and this translation was made by Google. Sorry an error).

Hello Anthonio,
We are sorry to know that you have not received any license number for this renewal. We see from your account, there is no recent charge taken from this email address. In this case, we will send you an email. Please reply to that email with an alternate email address or any other information you see in the statement of the credit card like order number.
Thank you