Not automatically removing threats

Hello Christine,
We understand how something like this can really try your patience.
Could you please let us know whether you have installed the latest version of AVG Antivirus 2016 version in your pc? if so then try repairing AVG to get your issue fixed. To repair AVG please have a look at the following article avgclick.me/RepairAVG .
Please feel free to contact us for any further assistance. Thank you.

Hello  I am still having the same issue since December 2015. If I MANUALLY run scans the virus, in most cases cookies, are removed AUTOMATICALLY. But if the scan runs on its own, as I have set to do at night, it DOES NOT remove the threat, I must go in and do it myself. I just recieved a new update and thought that would fix the issue but has not so every AM I must check AVG and remove myself.
I have AVG free instaled in 2 other computers and the cookies are removed automatically as they should.  All of my settings per all prior emails are reviewed and checked correctly. So WHY is this happening????
Hello Christine,
We understand how something like this can really try your patience.
Could you please let us know whether you have installed the latest version of AVG Antivirus 2016 version in your pc? if so then try repairing AVG to get your issue fixed. To repair AVG please have a look at the following article avgclick.me/RepairAVG .
Please feel free to contact us for any further assistance. Thank you.