Not autorized charge

Hello Claudia.
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Sono stata addebitata sulla mia carta di credito, senza la mia autorizzazione, da DRI*AVG Technologies per l'importo di€34,99. Già nell'agosto 2019 avevo dato disdetta dell'abbonamento, confermata da AVG.
Chiedo un sollecito rimborso

Hello Claudia.
Support is currently available in English only. Please use a translator (for example, https://translate.google.com /) to read our message.
We'd be glad to clarify this charge and help with your request for refund.
I have sent an email containing more details, please check your inbox and spam box as well.