Hi Terri,
We regret the inconvenience caused. This isn't the experience we wanted you to have had.
To further investigate this issue and help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
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Hi. I just purchased new Windows 10 laptop for a program that, for some reason, only works with 10. I’ve got a subscription to AVG, it’s downloaded on 2 computers with 8 devices remaining.
I’ve tried many options you have already given and nothing has worked. I deleted the McAfee that was already in computer. And there’s not a lot of programs on new computer.
My error message is, AVG can’t be installed because it’s not connecting to servers and internet is not connected but internet IS connected. Help please as I have spent way too many hours on this. Thanks
Hi Terri,
We regret the inconvenience caused. This isn't the experience we wanted you to have had.
To further investigate this issue and help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenient time.