Hello Neil,
We apologize for the inconvenience caused. May I know which AVG product you have purchased?
If you are using AVG free version Please refer this link for update issue: http://avgread.me/1Pc0HR0 .
Please feel free to contact us again.
Thank you for choosing AVG.
Good Day
I received an email from AVG titled "We want you back! Save 30% on AVG". This was unusual as my license only expires in 2017.
I then checked my AVG and there was a warning saying " Not fully protected. and that a computer update was required" I pressed the "Fix now" button and the update failed with the following message "Update has detected running installation. Complete that installation before completing update."
I do not know how to solve this problem.
Neil, Have a look @ this recently released AVG article (http://avgclick.me/InstallIsRunning).
AVG Guru
Hi Rajendra
I purchased a 5 computer version. I have had this for a number of years now. and renewed it in May this yearr for a further 2 years. The Version is 2015.0.6172
Cheerio
Neil