Not getting what I paid for

General discussion
3

Hello Richard,
We apologize for the inconvenience caused.

We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products. This will not effect the accessing of the AVG product installed on your PC.
As we checked with our records, you have purchased AVG Ultimate (2 years subscription) which is valid till 2019.4.10.
Please have a look at this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate  to download and install AVG Ultimate in all your devices.
Please feel free to contact us for any further assistance.
Thank you.

1

Today I bought a 2 year subscription for ABG Ultimate and paid immediately.  It says for multiple devices. 
I logged into my account to download onto my iPad and my iPhone and got the message that I have no purchases recorded on my account.  I click to find out why and get an excuse that they are upgrading their systems.  Poor service I have to download when you say after I perchased already.  Think I may cancel the order and demand immediate refund.  Not happy at all.

2

Hello Richard,
We apologize for the inconvenience caused.

We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products. This will not effect the accessing of the AVG product installed on your PC.
As we checked with our records, you have purchased AVG Ultimate (2 years subscription) which is valid till 2019.4.10.
Please have a look at this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Ultimate  to download and install AVG Ultimate in all your devices.
Please feel free to contact us for any further assistance.
Thank you.