Hi Tom,
We'll help you to activate your paid subscription for AVG PRO. We can't find the order for the purchase of AVG Pro from our end, please share us the screenshot for the proof of purchase to this transaction to verify and assist you further.
Thanks,
Vishnu Vardan
I just received notice that my AVG Pro subscription renewed at a cost of 5.99. I don't have the AVG Pro for Android 2018 installed on my phone but I just paid for it anyway as it was auto deducted from my pay pal account. I've just now cancelled the subscription so it doesn't happen again next year but, now that I've paid for it how can I download and install it??? Play store demands payment of 11.99+tax. I'm not going to purchase it again at any price but is there a way to install without 'payment' to playstore?
TIA
Hello Tom,
Thank you for the info. You have subscribed to AVG Antivirus for Android using the email address "xxx@comcast.net".
Yes, the auto renewal for this product is cancelled, now you can install and activate it on your phone.
Go to Play store and make sure that you have signed in using your email address (@comcast.net) and then download AVG Antivirus from playstore.
Hi Tom,
We'll help you to activate your paid subscription for AVG PRO. We can't find the order for the purchase of AVG Pro from our end, please share us the screenshot for the proof of purchase to this transaction to verify and assist you further.
Thanks,
Vishnu Vardan