Hello Ines,
We would like to clarify that AVG did not cancel the subscription.
As per our record, you have cancelled the auto renewal for AVG Secure VPN - Windows (1 Year) subscription on 1st November 2019.
Hence, you received an email confirming the cancellation and the subscription will expire on 8th June 2020.
You can use the Secure VPN subscription till the above mentioned validity and the cancellation is for auto renewal service.
You will not be auto charged for VPN subscription registered under this account.
Thank you.
To AVG.
Did I ask you to to cancel my AVP Subcription for AVP. Got email stating that it had been cancel and I could renew it in June 2020?. I do not remember ever asking them to cancel. I have been happy with the VPN put in back on and I will ask renew it in June 2020. I cancel the AVG Drive subscription was not happy with it an they renewed it and charged me without asking. A refund has been given.
What is going on with AVG. I have been happy in the past but this I don't understand what has been happening lately.. Please let me know why this has happened.
Ines Stevanovski
Did I ask you to to cancel my AVP Subcription for AVP. Got email stating that it had been cancel and I could renew it in June 2020?. I do not remember ever asking them to cancel. I have been happy with the VPN put in back on and I will ask renew it in June 2020. I cancel the AVG Drive subscription was not happy with it an they renewed it and charged me without asking. A refund has been given.
What is going on with AVG. I have been happy in the past but this I don't understand what has been happening lately.. Please let me know why this has happened.
Ines Stevanovski
Hello Ines,
We would like to clarify that AVG did not cancel the subscription.
As per our record, you have cancelled the auto renewal for AVG Secure VPN - Windows (1 Year) subscription on 1st November 2019.
Hence, you received an email confirming the cancellation and the subscription will expire on 8th June 2020.
You can use the Secure VPN subscription till the above mentioned validity and the cancellation is for auto renewal service.
You will not be auto charged for VPN subscription registered under this account.
Thank you.