Not happy with AVG

Today my full protection was removed and I purchased the full protection from a retailer.    I want my protection put back on …I have a photo of what popped up when I went on line but there is no way to put it in here…

Hello Tina,
We realize this must be upsetting and are glad to assist you with this.
You have active subscriptions of AVG Internet Security multi-device valid till 2020.8.10 and AVG PC TuneUp (1 computer) valid till 2020.8.11 under your current account.
Did you purchase another code from re-seller? If yes, please provide us with the code provided by them. Due to some privacy reasons, we request you to share the information via an e-mail sent by them.
Refer this article for the instructions to take a screenshot and you can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.