Not ordered AVG Tune up

Hi Pieter,

We understand your concern.

As per your request, we have cancelled the auto renewal for your subscription of AVG TuneUp unlimited. Therefore, you won't be charged in the future after the expiration of the product.

Let us know, if you need further help.

The only product i ever ordered  is AVG Internet security starting march 2019 for 2 years and paid for by ideal.
In may 2019 you announced the prolongation of AVG tune up and charged it to my creditcard allthough I never authorized the use of my creditcard. I ordered my creditcard company to refuse payment…Today, april 24 2020 you remind me again  by e-mail of the prolongation of AVG Tue Up per june 8 (ordernumber 13493046510) I underline the fact that i never ordered or used AVG tune up and will instruct my creditcard company not to pay any invoice related.

Hi Pieter,

We understand your concern.

As per your request, we have cancelled the auto renewal for your subscription of AVG TuneUp unlimited. Therefore, you won't be charged in the future after the expiration of the product.

Let us know, if you need further help.