he there
I hav just reinstalled AVG Ultimate on a new PC with windows 11 23H2
AVG is running OK but yesterday I got a message that virus definition is outdated, in settings it is set to do this automatic. when trying to update manually the updater is just running for ever, no response.
Any suggestions to get this working.
Re installing AVG Ultimate is done :-)
Hello Tom,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are unable to update virus database. We will check and help you to resolve it.
Let us try to repair AVG Internet Security and restart the device. Then, please check whether you can update virus database. Refer the below article to know how to repair AVG Anti-virus :
Repairing AVG Internet Security
Hope this will help you to resolve the issue. If you need any further help, feel free to contact us at anytime. Have a great day!
Hello Tom,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are unable to update virus database. We will check and help you to resolve it.
Let us try to repair AVG Internet Security and restart the device. Then, please check whether you can update virus database. Refer the below article to know how to repair AVG Anti-virus :
Repairing AVG Internet Security
Hope this will help you to resolve the issue. If you need any further help, feel free to contact us at anytime. Have a great day!