Not protected AVG Mac

AVG Protection
6

Hello Geoff,
We appreciate your efforts in trying to fix the issue. Please share the screenshot of that dialog box and provide us your Mac OS & AVG version to check and assist you further.

2

Hi
Mac OS High Sierra v 10.13.6.  AVG v 19
How do I share the screenshot?  I can't see how to attach it to this reply.
Geoff

1

After having AVG free working fine for a long time I am now getting an AVG dialog box stating 'you are not protected'. I click on 'Fix all' and the mac 'security and privacy' box comes up saying that software from AVG was blocked. I click on 'Allow' but nothing happens. Tried uninstalling and reinstalling but same thing happened. Advice please.
Geoff

3

I will help you on how to attach a screenshot, Geoff.

You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

4

Hello Geoff,
We appreciate your efforts in trying to fix the issue. Please share the screenshot of that dialog box and provide us your Mac OS & AVG version to check and assist you further.

5

Thank you for providing the screenshot.
We'd request to allow AVG AntiVirus software extensions in Mac OS as described in this link.