"not protected" error

The AVG Free icon has an exclamation point in a yellow triangle.  When clicked:

1.  Main screen says YOU ARE NOT FULLY PROTECTED.

2.  The COMPUTER sub-screen says PARTIALLY PROTECTED.

3.  Both screens have FIX NOW button; when either is clicked, says COULD NOT FINISH AUTOMATIC STATE REPAIR.

4.  When link is clicked, website is "Temporarily Offline".  For the past 4 months!!!


This has happened once a month, starting in February 2015.  Was advised to re-install, which fixes the problem for about a month…

Current Version 2015 5863
Current download file is the same as last month, "avg_free_stb_all_5863p1_177.exe"

Please advise,


–Johnathan

Hello Jonathan. Sorry to hear about the inconvenience caused. Please follow the steps in this article to configure your AVG correct. http://avgclick.me/RepairAVG

Hello Jonathan. Sorry to hear about the inconvenience caused. Please follow the steps in this article to configure your AVG correct. http://avgclick.me/RepairAVG