Hello Carolyn,
My apologies for any inconvenience caused. The bug is still unresolved. However, the issue can be fixed by doing a "Restore factory defaults". Please be informed that, if you perform "Restore factory defaults" the AVG Internet Security settings will be changed to it's default settings.
If you're ok with it, please open AVG Internet Security > Menu > settings > troubleshooting > "restore factory defaults".
Best regards,
Alok.