Not Receiving Emails in Outlook 2013

Michael, You don't mention AVG. Assume that you are using AVG Internet Security 2015?.
AVG Guru

Sorry for not getting back, I have decided to go another way, I like the software but too many issues with my email and could not wait.

If I do come back as I am testing another software I am hoping you can help me.

Thank you again

Hello

I am not getting emails but if I disable the spam add in I get the emails in outlook 2013.

Why is this so, if you disable the add in that means you start getting a ton of spam in your inbox.

​Please advise why not getting emails.

Thank you, much appreciation will do on Monday as suggested.

Thanks again

Sorry for not getting back, I have decided to go another way, I like the software but too many issues with my email and could not wait.

If I do come back as I am testing another software I am hoping you can help me.

Thank you again

Hi Michael,
What is current situation do you still need my assitance?
Thanks

Michael, You don't mention AVG. Assume that you are using AVG Internet Security 2015?.
AVG Guru
Michael, Have a look @ this new form link (https://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep.. will respond to your posting @ their earliest convenience but please bear in mind that it's now the weekend.
AVG Guru