"Not Responding/flickering" of AVG window

AVG Performance
5

Hello Wayne, I apologize for the inconvenience and difficulties caused. I would request you to re-install your AVG antivirus free version program to fix this issue.Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

You can install AVG antivirus free version again though the below link.
http://www.avg.com/us-en/download.prd-afh-free
Thank you.

7

Hello Wayne. You are welcome. Please feel free to contact us back for further assistance. Thank you.

1

Hi,

I have used Free AVG for some years and have always set it up to carry out a post update memory scan. With the 2015 version, especially after an update, I regularly get "flickering" of the window and "Task Manager" shows AVG is not responding. When this happens I regularly need to resort to "Task Manager" to close the AVG program. This "flickering" and "not responding" did not happen with any of the earlier versions of Free AVG that I have used. Does anybody have any thoughts on this issue?

Many thanks in anticipation of some light being shed on this issue,

Wayne

2

Hello Wayne, I apologize for the inconvenience and difficulties caused. I would request you to re-install your AVG antivirus free version program to fix this issue.Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe

You can install AVG antivirus free version again though the below link.
http://www.avg.com/us-en/download.prd-afh-free
Thank you.

4

Many thanks for the helpful instructions.

3

Hello Wayne. You are welcome. Please feel free to contact us back for further assistance. Thank you.

6

Many thanks for the helpful instructions.